Quality Ankle Boots
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FAQ
What Size Gumboots Should I Order - Are Merry People True To Size?
What Size Gumboots Should I Order - Are Merry People True To Size?
Our boots run true to size, so we recommend ordering your normal shoe size. The size guide on the product page shows the innersole measurements making it easy to compare our boots to an existing pair of shoes you already own. For half sizes, we recommend sizing down.
How Do I Exchange Or Return My Ankle Gumboots Purchase?
How Do I Exchange Or Return My Ankle Gumboots Purchase?
Free Australia and NZ Returns | Rest of World Returns at your cost.
You can always exchange or return your gumboots so long as:
The gumboots are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
Your return request is submitted within 30 days of receiving your original order.
To get started on an exchange or return follow this link to our portal
Do You Have Any Stores Where I Can Try On Merry People Ankle Boots?
Do You Have Any Stores Where I Can Try On Merry People Ankle Boots?
It can be tricky purchasing gumboots online so we have wholesale partners around Australia & NZ where you can try on and purchase Merry People, find your closest retailer here
The Size / Shade Of The Ankle Boots I Want Is Sold Out; How Often Do You Restock?
The Size / Shade Of The Ankle Boots I Want Is Sold Out; How Often Do You Restock?
Merry People have regular stock arrivals across our core colour range of Black, Beetroot, Oxford Blue, Mustard Yellow and Alpine Green gumboots. We also have seasonal colour deliveries with new and returning shades of gumboots arriving across the year. However, we love to offer different shades, so not every style of gumboots is restocked in each shipment.
Is your colour or size of gumboots out of stock? We currently offer a notification service for sold out sizes and colours on each product page. Sign up to receive an email when your gumboot colour preference comes back in stock.
We also offer presale from time to time to ensure the best chance of securing your pair. Sign up to our email list to always find out first.
Are There Any Upcoming Sales Or Discount Codes On Gumboots?
Are There Any Upcoming Sales Or Discount Codes On Gumboots?
At Merry People, we never put our gumboots on sale. We’ve created quality gumboots with a functional and classic design that can be worn season on season, year after year. Our gumboots are perfect for rainwear, gardening, a day around town, or any other adventure
We strive to offer the lowest possible price on our gumboots all year round, to all of our customers. However, we do understand that many of us are on tight budgets, and are becoming more conscious of our purchases.
We sometimes have samples, lightly worn gumboots used for photoshoots or events, and some factory seconds at our office. If purchasing a pair of these gumboots appeals to you, please email us with the size & colour you are looking for, and we will do our best to help you.
Bobbi Ankle Gumboot Features & Benefits
Bobbi Ankle Gumboot Features & Benefits
Besides being a fashionable everyday ankle boot, there are the many features that make our best-selling Bobbi gumboot shine above the rest.
- 100% waterproof boots.
- Built-in arch support for all-day comfort.
- Removable insole to accomodate orthotics, bunions, and wider feet.
- Pull tabs, combined with flexible neoprene details, allows the Bobbi boot to slip on and off with ease.
- 100% Vegan, not made from any animal products, or tested on animals.
- Easy to clean and keep looking fresh for daily adventures!
Size & Fit
Size & Fit
Merry People Bobbi boots are designed to be a standard width B and fit true to size using European sizing.
If you are a half size, we recommend sizing down, e.g. if you wear a 38.5, buy a 38. The initial fit should be snug as the natural rubber will soften with wear. If you are uncertain about your boot size, we recommend measuring your foot or the inner sole of a favourite shoe and comparing those measurements to those on our handy size chart, available here .
Being fabricated with natural materials means our boots will soften and stretch with wear. If they feel a bit too snug at first, we recommend removing the inner sole for the first few days to help with the fit, and you may find that after a few days of wear the boots will have relaxed and you can pop the inner sole back into place. And don’t worry if you need to keep the inner sole out; our Bobbi ankle gumboots are built with arch support and cushion in the main sole ensuring your comfort!
We often get asked if our ankle rain boots fit wide feet or if you can you stretch rain boots. The short answer is yes! The natural outer rubber of our Bobbi ankle boots will soften to allow for wider feet or bunions. Similarly, the inner neoprene lining has similar properties to memory foam and it will soften, stretch and mould to your feet over time.
If, however, the fit doesn’t feel right, you can always return to us for an exchange size or a full refund.
Shipping & Returns
Shipping & Returns
Once you place an order, it is sent to our Melbourne Australia warehouse and they will process your order within one business day. For orders placed on the weekend, they will be processed on the next business day.
AUSTRALIAN SHIPPING
We offer free standard shipping and returns with Australia Post for orders in Australia and NZ. Once your boots are with Australia Post, standard shipping can take 2-7 business days (7+ days for NZ).
If you need to start your next adventure ASAP, we also offer Australian Express Shipping for $9.95. This is also sent via Australia Post and will get your boots to you within 1-3 business days.
INTERNATIONAL SHIPPING
Free Australian and NZ shipping.
We ship with Australia Post or DHL International Express for international orders, including New Zealand.
Rest of World - Australia Post International
Australia Post International delivery can take 7 or more business days.
DHL International Express ($30)
New Zealand: 2-3 business days
Rest of the World: 3 - 10 business days
Please note, taxes & duties are not included in international shipping costs and will be billed to you through Australia Post or DHL. Please be aware of your country’s customs policies, as customs duties may be added and collected before you are able to receive your shipment. We do not have any control over these fees and we cannot advise as to what the costs will be, as they vary from country to country. We’re not able to reimburse you for duties and taxes paid upon delivery. For more information, please contact your local customs office, Australia Post, or DHL
EASY, FREE RETURNS
Free Australian and NZ returns.
We want you to be in love with your new Merry People Bobbi ankle boots! If the size isn't quite right or if you’re not happy (for whatever reason), please let us know and we can offer you an exchange or full refund within 30 days of purchase.
Frequently Asked Questions
Frequently Asked Questions
Do I need to wear socks with my gumboots?
With a cushy neoprene lining, socks are not necessary but we do recommend wearing them. It will make it easier to get the boots on and off, plus it is also super cute! For some inspiration on the many ways to wear your gumboots, check out our Blog.
Can I wear ankle gumboots in the snow?
Yes you sure can! Our Bobbi boot has been tested for sub-zero temperatures keeping your toes dry and toasty-warm.
Are your gumboots comfortable?
Our Bobbi boot is built with arch support in the sole and a cushy neoprene lining.
Can I put orthotics inside the rain boots?
Yes, the inner sole inside the boots can be removed and replaced with your orthotics. If it still doesn't feel right, you can always return to us for a full refund.
Are Merry People Bobbi boots non-slip? Can I wear them to work?
Merry People boots are not non-slip and do not have any work safe accreditations. We have not designed the boots to be work boots, they have been designed to be a fashionable waterproof and lifestyle boot.
Should gumboots be one size bigger?
No, we recommend the inner sole of the Bobbi boot to be around the same length as your foot (no less). The neoprene lining around your foot will soften over time. We suggest you go with your standard shoe size (don't order bigger for socks.) If you wear thick socks, then measure your foot wearing the thicker socks.
What are your gumboots made of?
The Bobbi ankle rain boot is made of quality natural rubber and lined with neoprene, making them 100% waterproof. To learn more about what makes natural rubber so special, please visit our Blog.
Where can I get your gumboots?
You can shop directly from us online with free Australian & NZ shipping & returns or check out one of our stockists.