Our boots run true to size, so we recommend ordering your normal shoe size. The size guide on the product page shows the innersole measurements making it easy to compare our boots to an existing pair of shoes you already own. For half sizes, we recommend sizing down.

Free Australia and NZ Returns | Rest of World Returns at your cost.

You can always exchange or return your order so long as:

The items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.

Your return request is submitted within 30 days of receiving your original order.

To get started on an exchange or return follow this link to our portal

It can be tricky purchasing footwear online so we have wholesale partners around Australia & NZ where you can try on and purchase Merry People, find your closest retailer here

Merry People have regular stock arrivals across our core colour range of Black, Beetroot, Oxford Blue, Mustard Yellow and Alpine Green. We also have seasonal colour deliveries with new and returning shades arriving across the year. However, we love to offer different shades, so not every style is restocked in each shipment.

Your colour or size out of stock? We currently offer a notification service for sold out sizes and colours on each product page. Sign up to receive and email or text message if your preference comes back in stock.

We also offer presale from time to time to ensure the best chance of securing your pair. Sign up to our email list to always find out first. 

Our Bobbi, Darcy boots and Billie Clog run true to size, so we recommend you order your normal shoe size. Our size guide shows measurements so you can compare our boots to an existing pair of shoes you already own.

Our boots are currently available in a traditional B width, which fits the majority of the population. While we don’t offer a wide or narrow option contact us if you would like some advice regarding sizing up or down to accommodate width.

Bobbi Ankle Boot • Our Bobbi boot is designed to be an everyday boot with arch support, durable natural rubber with 4mm neoprene lining, and an enhanced traction sole tested for below-freezing temperatures.

Darcy • The Darcy boot is a Mid-calf height boot with enhanced traction sole offering additional support. Adjustable rear gusset with metal clasp to make adjustment easy. Made with natural rubber and 4mm neoprene lining.

Billie Clog • The Billie Clog shares the same DNA as our classic Bobbi Boot and is designed with all of the features you know and love. Perfect for the home and garden, the Billie Clog is a comfortable slip-on alternative to our Bobbi gumboots. The sole design offers enhanced traction on slippery surfaces with neoprene lining adding comfort to every step. 

Kids • Our kids boots take the same technology & functionality of the adults Bobbi boot, with added support and extra tread & grip on the sole. 

Yes, all Merry People boots have a removable inner sole, which makes it easy to add inserts. We recommend you check the length of your orthotic against the length of the Merry People inner sole to ensure a comfortable fit.

All our boots have a quality natural rubber outer and a 4mm Neoprene lining. The Bobbi boot has cotton pull tags.

Our boots are 100% waterproof. The neoprene lining ensures our boots are waterproof at the sides as well.

Yes. Our boots do not use any animal products or byproducts and are 100% cruelty free and vegan friendly.

Some waterproof boots can be heavy to walk in or feel quite flimsy. Our Bobbi style is a mid-weight boot, with a solid sole and durable tread. A size EU39 weighs 600g each boot.

Keep your boots stored in a dry pace and away from direct sunlight. We recommend keeping them indoors as prolonged exposure to sunlight can dry out the rubber or fade the colours.

Using silicone-based rubber boot treatments like in the Merry People Care Kit will protect your boots and keep the natural rubber moisturised, helping avoid cracks and keep your boots merrier for longer!

Cleaning your boots regularly will also help prolong their life. We recommend using a mild detergent (dishwashing liquid works well) to remove any marks from the rubber or neoprene. If you leave excess dirt on your boots, it can dry out the rubber or fade the rubber colour over time. 

We've shared some of our favourite boot care tips on our blog.

The Merry People Care Kit contains all you need to maintain, nourish, protect and prolong the life of your rubber boots.

1. Rubber Boot Treatment - 150ml silicone based spray formula that moisturises and nourishes you boots keeping them merrier for longer.

2. Buff & Shine Applicator - 3ml silicone oil sponge for extra shine and protection.

3. Microfibre Cloth - soft cloth to clean and shine your boots.

Follow these instructions to keep your Merry People boots looking merry and adventure ready!

Step 1: CLEAN

Wipe off any excess dirt or debris with a damp cloth and allow to dry. If needed, use some mild detergent and and repeat the process as required.

Step 2: TREAT

Shake the rubber boot treatment bottle well and insert the spray nozzle. Spray a few times on the microfibre cloth and apply evenly to the boot upper in a circular motion. Repeat for the other boot and allow to dry completely.

Step 3: SHINE

For extra shine and protection, gently rub the Buff & Shine sponge in a circular motion over you Merry People boots until a thin coat is evenly applied and allow to dry.

TAKE CARE

Caution: Use in a well ventilated area or outdoors and avoid breathing in spray. If solution gets into eyes or skin, rinse thoroughly with water. If irritation persists seek medical attention.

Ensure no solution from the treatment or buffer is applied on the sole as this will cause slipping. If some ends up on the sole clean with mild detergent and dry before wearing.

It is a little tricky to answer this, as it depends on how you wear them and how you look after your boots. As with a leather boot, there is care required for Merry People boots to ensure you have them looking good for years! 

If you follow all the care instructions and still have issues with your boots within the first year, we offer a 12 month warranty, please contact us at support@merrypeople.com

We get a lot of customers wearing our Bobbi gumboots to the snow! The Bobbi gumboots have been tested in sub zero temperatures and are 100% waterproof. 

However, our boots are not designed to be a snow boot, so we do recommend you take care on icy surfaces. Using ice grips (available at sports or outdoor stores) can add more grip if you plan to wear in icy or snowy conditions.

While our boots are 100% waterproof, sometimes water can get inside your boots. If this happens, you can use a small hand towel to absorb as much as you can. You can also use a hair dryer to point inside the boots for a few seconds at a time. Once you have removed the excess water, stuff the inside of the boots with newspaper (use as much as you can). Then place the boots upside down, somewhere warm and indoors.  After 24 hours, remove the moist newspaper and repeat the process again if required, until the neoprene lining is dry.

Our socks are made of 89% Merino and Cotton blend (50% Australian Merino Wool, 50% GOTS-Certified Organic Cotton), 10% Recycled Polyester, 1% Spandex. Logo Trim: 100% polyester.

It is an industry standard to include a small amount of synthetic fibre in socks to make them flexible.

Absolutely. Just remember to turn your socks inside-out. Keep the water temperature cool or warm. No fabric softeners. And air-drying is recommended.

Wash and Care Instructions:

1. TURN THE SOCKS INSIDE OUT

2. MACHINE WASH IS FINE. USE THE WOOL OR GENTLE CYCLE AND KEEP THE WATER COOL OR WARM AT BEST. SHEEP DON’T LIKE HOT WATER, SO THE WOOL MAY SHRINK IF THE WATER IS STEAMING

3. IF YOU MUST USE SOAP, KEEP IT MILD. NO BLEACH. NO FABRIC SOFTENER. BOTH WILL REDUCE YOUR SOCK’S ABILITY TO MANAGE MOISTURE AND YOUR BODY TEMPERATURE.

4. YOU CAN TUMBLE DRY ON A LOW SETTING, BUT WE RECOMMEND AIR-DRYING. IT’S BETTER FOR YOUR MERRY SOCKS AND THE PLACE WE CALL HOME.

5. LASTLY, PILLING IS NATURAL WITH DELICATE FIBRES LIKE MERINO WOOL. IN FACT, IT’S THE SIGN OF AN INTRICATELY WOVEN, QUALITY PRODUCT.

Our wool is supplied by Techwool Trading. This is an Australian wool trading company, they purchase wool from different farms in Australia and make sure the wool is ethically provided and meets the AWTA standard requirement. 

When the factory purchases the wool from Techwool Trading, they will provide a list of the farms, indicating where the wool came from and how much was provided by which farm.

As we only use a part of the Merino wool, we cannot know exactly which farm supplied our socks, but we know they are from one of the farms.

Our yarn factory only uses wool that is RWS-certified (Responsible Wool Standard), which means mulesing is prohibited. This is a critical requirement for RWS. RWS also ensure the wool meets rigorous animal welfare, land management and social requirements. 

If you would like more details on the farms or sourcing get in touch with us.

You can find our socks size chart here

Please let us know if you have any questions regarding sizing on support@merrypeople.com

The socks are designed in Melbourne, Australia, the machinery work is done in China under fair-trade conditions.

The Merino wool we supply for the socks is 100% Australian and the organic cotton is from the United States. We have made the most comfortable socks in the world, and we’d love for you to try them on.

Merino fibres have an internal spring-like coil that holds the fibre’s shape; that means they’re naturally resilient and stretchy fibre.

You can stretch it to 20% of its length it will bounce right back to the original. In fact, you can clean them in a washing machine without them shrinking.