Our Bobbi boots run true to size, so we recommend you order your normal shoe size. Our size guide shows measurements making it easy to compare our boots to an existing pair of shoes you already own. Our Rosey Gumboots tend to run a little small in sizing. Here we recommend you go up a size.
You can always exchange or return your order so long as:
The items are unworn, undamaged, in re-sellable condition (i.e. no creases or wear on soles), and in their original packaging.
Your return request is submitted within 30 days of receiving your original order.
At Merry People we never put our products on sale. We’ve created quality boots with a functional and classic design that can be worn season on season, year after year. We strive to offer the lowest possible price all year round, to all of our customers. However, we do understand that many of us are on tight budgets, and are becoming more conscious of our purchases. We often have samples, lightly worn boots used for photoshoots or events, and some factory seconds at our office. If purchasing a pair of these boots appeals to you, please email us with the size & colour you are looking for, and we will do our best to help you.
Our Bobbi boots run true to size, so we recommend you order your normal shoe size. Our size guide shows measurements so you can compare our boots to an existing pair of shoes you already own. However, our Rosey Gumboots tend to run a little smaller in sizing, here we recommend you go up a size.
Our boots are currently available in a traditional B width, which fits the majority of the population. While we don’t offer a wide or narrow option contact us if you would like some advice regarding sizing up or down to accommodate width.
Bobbi • Our Bobbi boot is designed to be an everyday boot with arch support, durable natural rubber, and a sole tested for below freezing temperatures.
Rosey • The Rosey is an easy lifestyle boot. Made 4mm neoprene lining.
Kids • Our kids boots take the same technology & functionality of the adults Bobbi boot, with added support and extra tread & grip on the sole.
Yes, all Merry People boots have a removable inner sole, which makes it easy to add inserts. We recommend you check the length of your orthotic against the length of the Merry People inner sole to ensure a comfortable fit.
Both natural rubber and neoprene have flexibility and elasticity, so our boots will soften as you wear them. The boots are initially a little snug, they will stretch over time. The neoprene lining also has similar properties to memory foam so will mould to your feet over time.
All our boots have a quality natural rubber outer and a 4mm Neoprene lining.
The Bobbi boot has cotton pull tags and the Rosey style has a brass name plate.
Our boots and jackets are 100% waterproof. The neoprene lining ensures the Bobbi & Rosey boots are waterproof at the sides, and our Charlotte trench has sealed seams.
Yes. Our boots do not use any animal products or byproducts and are 100% cruelty free and vegan friendly.
Some waterproof boots can be heavy to walk in, or feel quite flimsy. Our Bobbi style is a midweight boot, with size EU39 weighing 800g (Just over 1.5lb).
Merry People boots are not non-slip and do not have any work safe accreditations. We have not designed the boots to be work boots, they are a fashionable waterproof & lifestyle boot created for everyday wear.
Keep your boots stored in a dry pace and away from direct sunlight. We recommend keeping them indoors as prolonged exposure to sunlight can dry out the rubber or fade the colours.
Cleaning your boots regularly will also help prolong their life. We recommend using a mild detergent (dishwashing liquid works well) to remove any marks from the rubber or neoprene. If you leave excess dirt on your boots, it can dry out the rubber or fade the rubber colour over time.
You can also use silicone based products to protect your boots, this will keep the natural rubber moist and help avoid cracks. You can purchase silicone sprays from outdoor stores (used for diving equipment) and silicone oil products from hardware stores or art supplies. We've shared some of our favourite boot care tips on our blog.
It is a little tricky to answer this, as it depends on how you wear them and how you look after your boots. As with a leather boot, there is care required for Merry People boots to ensure you have them looking good for years!
If you follow all the care instructions and still have issues with your boots within the first year, we offer a 12 month warranty, please contact us at email@example.com
We get a lot of customers wearing our Bobbi gumboots to the snow! The Bobbi gumboots have been tested in sub zero temperatures and are 100% waterproof.
However, our boots are not designed to be a snow boot, so we do recommend you purchase a product called ice grips (available at sports or outdoor stores) or traction spray (available in hardware stores) to apply to the soles to add more grip if you plan to wear in icy or snowy conditions.
While our boots are 100% waterproof, sometimes water can get inside your boots. If this happens, you can use a small hand towel to absorb as much as you can. You can also use a hair dryer to point inside the boots for a few seconds at a time. Once you have removed the excess water, stuff the inside of the boots with newspaper (use as much as you can). Then place the boots upside down, somewhere warm and indoors. After 24 hours, remove the moist newspaper and repeat the process again if required, until the neoprene lining is dry.
This sounds like blooming, which can occur naturally in rubber products. This can easily be treated with household items, using either oil or dishwashing detergent.
You will need;
Olive or Coconut oil about a teaspoon per boot & cloth or paper towel.
Apply a teaspoon of oil to a clean cloth or paper towel. Start from the top of the boot and work down, a section at a time, wiping the cloth over the boots in a circular motion. Take care to avoid the soles of the boots, and give extra attention to areas with more blooming.
Continue this until the oil is absorbed by the rubber boot. Leave the boots to dry completely, and the blooming should have gone. If there are any remaining spots, repeat the process.
Dishwashing detergent method
You will need;
Clean cloth, about a teaspoon of dishwashing detergent, about 1litre of water & a spray bottle and a scrubbing brush can be useful – but aren’t essential.
Mix the detergent & water and coat the outer of the boots. A spray bottle works well, or a cloth. Leave the solution on the boots for about 3-5 mins. Use a cloth to gently rub the detergent mix into the boots using a circular motion. Allow the boots to dry completely. If there is any remaining blooming, repeat the process.
Still have questions?
Still have a question after reading our FAQs? Please send us an email, and we will get back to you as soon as we can!